We pledge to fully meet with the requirements of the Personal Data Protection Act 2012. In doing so, we seek to ensure compliance by our employees, held to the strictest standards of security and confidentiality. This privacy policy statement (“Privacy Policy Statement”) will explain our utilisation and safeguarding of personal data collected from you or provided to us by you through our affiliates/related companies.

Collection Of Information

The types of personal data collected will depend on the services/products you use or acquire. This may include your name, residential address, identification number, email address, contact numbers, credit card information, and, where you have the option to comment or provide your feedback on our services and/or products. A record of any correspondence between you and London Weight Management, verbal or written, may be kept. Personal information, including but not limited to, images, health and treatment records, and details of your visit, may also be collected and recorded in the course of treatment services provided to you.

Disclosure and Usage of Information

We pledge to fully meet with the requirements of the Data Protection Act 2012. In doing so, we seek to ensure compliance by our employees, The information collected helps us assess your suitability for undergoing our treatment services and to monitor your treatment progress throughout your engagement of our services. We will use reasonable endeavours to keep the information private and confidential. We do not sell, rent, loan, trade, or lease the information stored in our database to any third parties. We may disclose the personal information, other information, or data we collect from you in circumstances where we believe such disclosure is required under the law, to cooperate with regulators or law enforcement authorities; or to enforce our Terms of Use or other agreements; or to protect our rights, property or guard the safety of the Company, our customers, or others.

We may also use your information to send you promotional material, which you may find to be of interest. If you do not wish to receive further marketing and promotional materials and/or information from us, you may opt out by clicking here. Your request of withdrawal will take effect within 30 days from the date received.

Storage of Data

Any personal information that we collect from our customers will be kept securely in our internal database, to prevent unauthorised access, alteration, disclosure, or the destruction of data. Your customers card(s) will be kept in a secure designated area, accessible only by authorised employees.

Please be rest assured that your personal information and data will only be kept for as long as it is required to fulfil the purpose(s) for which it is collected as mentioned in the above unless you request for us to cease to hold the same. Such requests may render us unable to further provide our services, information and /or promotional materials effectively for your future benefit.

Contact

You may at any time request access to, make amendments to and/or obtain a copy of your personal information and data which are stored in our records. To exercise your right, please email our Data Protection Officer at dp@london-wgt-mgt.com. We will endeavour to respond to your request(s) within 14 working days, but we may charge you a reasonable fee for doing so. Upon receiving the aforesaid request(s) from you, we may require you to provide personal details for the verification of your identity.