Frequently Asked Questions

Almost anyone is suitable for the treatment, it’ll be best to come in for a consultation to understand your body’s needs. Customers must be at least 18 years old and above (as of birth date). You may be requested to produce your NRIC or photo identification for proof of age. Customers below the age of 18 must be accompanied by a legal guardian.

For 1st time customers, we recommend setting aside 1 to 1.5 hours for the treatment session as we need to perform a detailed body fat analysis and a 1-on-1 consultation to learn more about your weight conditions to customise a treatment that can effectively target your weight concerns. Subsequently, your treatment sessions will require 30 to 60 minutes.

All our treatments are safe and effective, and do not involve the use of any invasive methods, injections, pills, or crash dieting. Our treatments have no downtime, pain or swelling, and customers may resume their daily activities immediately after treatment.

As our treatments are customised according to different weight concerns, the ingredients used will differ. Our products are infused with carefully selected extracts, known for their potent abilities to burn and metabolise fat, eliminate excess fluids, and contour your body. You can be rest assured that all our ingredients used are safe for your body and have no side effects.

Our treatment results are long-lasting, and with a proper diet and healthy lifestyle, you will not have to worry about a rebound. Customers are advised to drop by at least once a week after they have achieved their slimming goals for maintenance.

Yes. Men are strictly prohibited in the treatment rooms to ensure a safe and secure environment for our female customers. London Weight Management is exclusively for women with weight concerns only.

We recommend starting treatment after 1 month of recovery for natural birth, and 2 months for Caesarean birth.

After you have completed your treatment session with us, you would have received a service SMS from us, to rate our treatment and service. You can write your feedback in the form and our higher management will call you personally to resolve the issue.

Alternatively, you may also write in to us at and we will get back to you within 3 working days.

London Weight Management accepts the following payment methods in-store:

  1. Credit / Debit Card – Visa, MasterCard, AMEX
  2. Credit Card Installment – All major and local banks
    (Locally issued cards only. Subject to banks’ terms and conditions.)
  3. Cash Payment
  4. NETS (All local banks)
  5. GrabPay
  6. Atome (Interest-free, 3 months installment)

If you have any enquiry regarding credit / debit card payments, do contact our Customer Service at 6222 1234. Kindly note that emails are not a secure method of transmitting credit card information, and we advise that for your protection you do not send credit card information via an e-mail to our Customer Service.